Why is cricket service so bad
Cricket is a sport adored and played by millions across the globe. However, most cricket enthusiasts who follow its games as spectators are often frustrated with the service provided by broadcasters globally. They complain about diverse issues ranging from poor broadcast quality to infuriating commercial breaks, indifferent tech support to exorbitant subscription fees.
The issue with Coverage
One of the significant concerns why people believe that cricket service is so bad has to do with coverage or rather absence thereof in certain regions. For instance, people residing outside countries where Cricket is popular; like India, Australia, England etc., suffer due to lack of proper television and online streaming coverage. A considerable number of fans are often deprived off live actions as few matches aren’t televised worldwide.
Poor Broadcast Quality
Another major bone of contention with cricket services revolves around inferior broadcasting quality observed on many platforms. Despite numerous technological advancements paving ways for high definition (HD) and Ultra HD telecasts, numerous consumers are stuck with pixelated visuals owing to low bit-rate transmission standards practiced by service providers. This significantly tarnishes viewer experience especially for those eagerly awaiting nail-biting finishes.
Service Interruptions
Fans become utterly irritated when they face frequent disruptions while trying to enjoy their favorite game. Issues like buffering during live streaming or sudden fluctuation in audio-video output can be a massive turn-off. Although some factors could be attributed to local infrastructure and individual internet speeds, service providers must take strong measures towards mitigating these adverse elements.
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Inaccessibility of archives and highlights
Many Cricket enthusiasts love revisiting historic moments from past conquests yet it’s a harsh reality that several crucial matches and their highlights remain inaccessible due to unavailability online or exorbitantly priced subscriptions by various cricket services providers. Users expect service providers to create huge repositories filled with video footage of previously held encounters conveniently categorized and easily searchable.
Exorbitant Subscription Packages
Most platforms offering live cricket match service package their offerings at exceedingly high rates. Besides, users often have to buy whole sports bundles instead of paying solely for Cricket. This essentially means cricket fans are compelled to pay for subscriptions inclusive of many other sports which they may not be interested in. Visibly, such unfair pricing strategies could significantly contribute to the distaste towards cricket services.
Customer Support Woes
Many cricket broadcasts and streaming services tend to present subpar customer support that intensifies user’s frustration rather than resolving it. Long hold times on calls, unresolved technical issues, or sometimes total non-availibility of a representative available for communication restricted by office hours; all lead to dropping levels of viewer satisfaction.
Repeated Commercial Advertisement
The overzealous insertion of commercial advertisements into telecasts is another reason why spectators hold negative sentiments towards formal cricket broadcasting. It’s understandable that commercials help in offsetting operational costs but advertisers must maintain moderation without disrupting game flow.
In conclusion, while the popularity of the sport continues untamed, there is an urgent need for broadcasters and streaming platforms alike to address these concerns. Steps taken in providing uninterrupted coverage with tolerable advertisement placement, reasonably priced packages focusing only on cricket alongside competent customer service would substantially elevate contentment level amongst viewers and peg back belief of ‘cricket service being bad’. After all, fans should feel rewarded by excellent service as they let Tournament organizers reward themselves from this loyal fervor!
